Terms of Service? Key Terms? About Fiverr.com [fiverr]

Key Terms

Buyers are users who purchase services on Fiverr.

Custom Offers are exclusive proposals that a Seller can create in response to specific requirements of a Buyer.

Custom Orders are requests made by a Buyer to receive a Custom Offer from a Seller.

Disputes are disagreements experienced during an order between a Buyer and Seller on Fiverr.

Fiverr Balance is the aggregated amount of your Revenue as a Seller and/or returned payments from cancelled orders as a Buyer.

Fiverr Credits are credits that Fiverr may provide users to be used only for purchases on Fiverr, subject to these Terms of Service or any other applicable laws and/or terms.

Gig® Extras are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.

Gig® Packages allow Sellers to offer services in different formats and prices. Packages can include upgrades, which lets Sellers price their service for a basic price of over $5.​

Gig® Page is where the Seller can describe their Gig and the Gig’s terms, and the Buyer can purchase the Gig and create an order.

Gig® / Gigs® are services offered on Fiverr.

Logo Design is an original design for a logo uploaded by a Seller through the Fiverr Logo Maker.

Logo Maker is the automated logo design tool offered by Fiverr to users as further explained in these Terms of Service.

Order Page is where Buyers and Sellers communicate with each other in connection with an ordered Gig.

Orders are the formal agreement between a Buyer and Seller after a purchase was made from the Seller’s Gig Page.

Payment Services Provider(s) are service providers that provide payment services to Buyers and Sellers in connection with the Fiverr platform, including with respect to collection of funds from Buyers in connection with purchases, remittance and withdrawal of funds to Sellers, currency exchange services in connection with payments in local currencies, and the holding of funds in connection with Fiverr Balances.

Revenue is the money that Sellers earn from completed orders and can either withdraw or use to purchase on Fiverr, subject to these Terms.

Sellers are users who offer and perform services through Gigs or through the Logo Maker on Fiverr.